Products returned to Dyson will receive a full refund and Dyson will pay for the return shipping.The Airwrap styler is a 10.5-inch wand with different attachment heads that click in to the top. Please allow 4-8 weeks for return processing. Unauthorized or COD returns will not be accepted.
Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Package the item(s) to be returned in the original Dyson packaging. Call the Contact Center to initiate your return and to identify the correct return shipping address and method. To receive a full refund for an item purchased from Dyson, please follow these three steps: If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-86) or visit /returns prior to returning your merchandise. 1-866-MY-DYSON (1-86) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 
Most inquiries are handled within two hours or less
- Our Digital Support team is available 24 hours a day, 7 days a week. Dyson Direct will pay for return shipping. For purchases made at a Dyson Demo Store or Dyson Service Center, a return must be made within 30 days from the purchase date. If you’d like to return a Dyson machine for a full refund, you need to return the machine within 30 days from the delivery date. Dyson only ships to US delivery addresses in the 50 states, cannot deliver to PO boxes or APO/FPO addresses, and cannot guarantee scheduled delivery to Hawaii and Alaska. Transit time may vary depending on proximity to distribution center and inventory availability. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge. All spares and accessories will ship separately, and be delivered between 5-7 business days. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. In-stock orders received by 12:00 PM Eastern Time Monday-Friday will usually ship same day. Eligibility varies by location of item, availability, and the shipping address zip code. The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on for select zip codes. Please allow 1-2 business days for order processing.
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